Frequently Asked Questions
Q: How long does shipping take?
A: Most orders are produced within 2–5 business days and delivered within 5–10 business days after shipment.
Q: Are your products made to order?
A: Yes. Every item is printed specifically for your order.
Q: Will I receive tracking information?
A: Yes. Tracking information is emailed automatically when your order ships.
Q: What sizes are available?
A: Available sizes are listed on each product page. Please review the size guide before ordering.
Q: Can I return my order?
A: Because products are custom made to order, all sales are final except in cases of defective, damaged, or incorrect items.
Q: What should I do if my order arrives damaged?
A: Contact us at support@messagenotincluded.com within 7 days of delivery and include photos of the issue.
Q: How can I contact customer support?
A: Email support@messagenotincluded.com and we'll respond as quickly as possible.